How Pet Product Fulfillment Works with Pet Fulfilled
From first call to first shipped order, onboarding is built around the things that make pet products different: dated inventory, heavy items, recurring orders and channel rules. Here is what the process looks like.
- 1
Discovery and quote
We start with your catalog, order profile and channels: what you sell, how heavy it is, what carries a best-by date and where it ships. You receive a custom quote based on your actual operation rather than a generic rate card.
- 2
Item master and rules setup
We build your item master with weights, dimensions, case packs, shelf lives and storage requirements. Channel shelf-life minimums, packaging rules, odor segregation and kit recipes are configured before inventory arrives.
- 3
Integrations and testing
Your storefront, subscription app, marketplaces and any retail EDI partners are connected to the warehouse system. Test orders run through each channel, including a renewal and a bundle, to confirm orders and tracking flow correctly.
- 4
Inbound receiving by lot
Inventory is received against your advance ship notice, with lot numbers and best-by dates recorded for every dated SKU. Damage, short-dated product and discrepancies are reported so you can act on them quickly.
- 5
Go-live and first orders
Order routing switches on and orders ship using FEFO picking, scan verification and packaging matched to each product family. Subscription renewals are monitored as their own queue from day one.
- 6
Reporting and ongoing optimization
You get visibility into inventory by lot and best-by date, shipped orders with lot numbers, damage and returns. We review packaging, carrier mix and inventory placement as your volume and channels grow.
Typical timeline
A typical onboarding runs from a few weeks for a straightforward storefront brand to longer for catalogs with retail EDI, multiple subscription programs or hazmat items. The biggest variables are how quickly integrations are tested, how complete your item data is and when inventory arrives. We will map out a realistic timeline with you during discovery and plan around your promo and renewal calendar.